Saturday.
Work. We had a decent day travel wise, the first bus from Cotgrave was running late according to the digital display, but the driver was Dave and he managed to pull back some time and was only a couple of minutes late. He did talk our ears off like, explaining how he done it. We thanked him non the less as we got off. The trams weren't working as they are doing some repairs, and are only going up the hill and back down apparently. However, we did get a regular driver who told us to jump on and he dropped us off at Royal Centre, saving me a walk up the hill. Kind of him.
Work was busy, but enjoyable, apart from as I had guessed last week my regular customer Tony came in and told me his wife had passed away the Saturday before. I teared up, and so did he, he looked awful, and said he felt lost. He's looked after her for 12 years every day, mostly just him and his friend and neighbour, who sat with her while he nipped out to shop. Bless him, I gave him a quick hug and told him his next job was to look after himself. I hate to say it, but I doubt he will, and even though he deserves a bit of rest and relaxation after all he has been through, looking after her was probably all that's been keeping him going. It's just so sad.
Sunday.
Work.
It was a challenging day. I think I got every awkward customer on the books after my regulars.
Hard work and I kept my cool in some very trying circumstances. As an example of one of the customers being awkward, guy puts a huge bag wild bird seed on the belt. He says nothing, I go to pick it up to scan it and the seed pours out of a split on the other side of the bag that he obviously knew was there! Fuckwit could have said, it's got a hole in it, I rang my bell to get a replacement ( which we hadn't got) he then said that's why he picked it up as it was the last one there. He said it was my fault that I hadn't noticed the split seam on the back of the bag. I just smiled and said nothing, as you do, inside my head I rammed the whole bag down his throat and choked him. It took me and Julie about 10 minutes to clear the belt scanner and floor of bird seed, yeah thanks Richard, if you wanted a rise out me, you didn't get one.
But this is why I believe that when I'm not at work I have no patience left, I use it all up in those two days at work, leaving me with a no tolerance level when it comes to mixing in social situations.
Anyway a few more situations ( I haven't the energy to list others) that I got through, I was glad to see the back of that shift.
We got to the Cotgrave bus stop to find it was running 10 minutes late, Charlotte and I decided to make fun of this, by saying we were going to have new jobs as bus mystery passengers. We have mystery customers come into work and rate service and customer satisfaction levels, so why not bus company ones? Trent Barton would have no chance with us two, the scores would be very poor indeed, especially for the Cotgrave! It kept us laughing on the way home and stopped us getting wound up by the obviously nervous, unconfident driver that was behind the wheel.