We went to do the Christmas food shop ( minus the fresh stuff naturally) at Arnold Sainsburys. I had a gift card and our points too so we got it all for £13!
We did smart shop as it was easier, all went well.
Then we had to go to Trent Barton travel shop to get Kev's annual saver topped up. Not so great, I have never known such incompetence. It took 45 minutes. First off the woman couldn't log on, so she rang IT and they didn't ring her back, then another lady came to help and she didn't know how to use the computer. She rang IT and they had to talk her step by step through the process. My God I'd given up the will to live by now. It costs £890.00 you'd think they'd have someone on hand that knew their way around a computer taking that kind of money wouldn't you?
Anyway, it's done hopefully, she didn't fill me with much hope when she said at the end, "come back if you have any problems". I bloody hope not. I've given Kev the receipt just in case so that if it doesn't work he can show the driver if needed.
We came straight home after all that. Standing that long just about killed me so the sooner we got home the better.
Next year I'm going to do it myself online ( only trouble is it takes 7 days for the card to get reactivated, so we will have do it before it actually runs out) which means they'll have my money sooner than I would like.
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