A hellish busy day from the off. I start at 8am and the queue was immediate and long. Frayed tempers saw one of the colleagues reduced to tears, I was stoic and refused to be fazed. There is nothing that can be done to change the decision by head office to remove checkouts, and to be fair to those I work for, we are perhaps the last supermarket to bring these changes in. The market leaders have removed most of their checkouts for self serve for a while now. We aren't a company that innovates any more, we simply follow. It's hard to not rise to the loud enough for the cashier to hear sarcastic and nasty comments from the waiting customers, but I found the best way to deal with it is smile (albeit through gritted teeth) and try and change the subject, not always successfully I'll admit, but if you act like an ostrich and Bury your head, they mostly give up. If they get really angry call for back up. And most importantly don't take it personally.
We got the buses OK, the 33 was one of the electric buses, and I presume it was the bus not the driver, that meandered through the route at a funeral pace. But at least the air con worked and the back roads through Tollerton are at least a tad more scenic than the Cotgrave route.
I got home to a fantastic live from Tim with the Christmas Sizzix release. As luck would have it some of mine had come and were waiting for me. The live inspiration made me want to bust them out, but I shall resist until next week. His makers always knock it out of the park.
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