In Between Days.

Monday.

What a bloody day. As usual it was a do eff all Monday, all well and good. I got up treadmill done exercises done, showered before Charlotte came round. Then it all went tit's up. 

First off we had a DHL delivery we weren't expecting... Turned out to be a phone I hadn't ordered from O2. Haven't even got an account with them. So, Kev found me their customer service phone number and I rang. She looked and found an account set up in my name, which she promptly deleted. And put me on to their fraud department. Who were very helpful. The guy told me it's a new scam. They get your details on the dark Web, then order something like a phone using your details. Send it to your address with a note inside saying if you didn't order this, please ring this number. Luckily, I didn't, I knew enough to get Kev to check the details of O2 which were different to the number in the box. They apparently get the phone and sell it leaving you the bill for the phone. Evil bustards. The fraud officer said its not my fault. O2 and Sky have their call centres in India, and unfortunately some of the operatives are in his own words not honest, and arent above selling your details on the dark web. Scary. 

After we sorted out how to return the phone securely, we then ( just to be safe, contacted the bank to cancel my card, even though they didn't have my card details) The fraud officer said it was the safest route. He also said not to feel bad, I'd not done anything wrong, and the fact that we had contacted O2 straight away was to my credit. 

So this is a lesson to all of us. Something arrives you didn't order, be very, very aware that it is part of a plan to rob you of your identity, money, and reputation. Always contact the offical companies that stuff has come from in this case O2, not the number provided in the parcel... 

It's made me completely paranoid now and you best believe I will only buy a new phone from a physical shop in future. Doesn't stop them getting your details, but at least I will know I have it in my hands and not coming from a courier. Just be aware folks.